Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, you must have proof of purchase, a photo of the product and reason for return.
To start a return, you can contact us at thestressedmess3@gmail.com. Please note that returns will need to be sent to the following address: 230 Fish Hatchery Road, Mohawk TN, 37810.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at thestressedmess3@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thestressedmess3@gmail.com.
Return and Refund Policy
Thank you for shopping at The Stressed Mess. If you are not entirely satisfied with your purchase, we're here to help!
Returns
You have 30 days from the date you receive your item to request a return. To be eligible for a return, you must have proof of purchase, a photo of the product and reason for return.
Return Process
To initiate a return, please contact us at thestressedmess3@gmail.com with your order number and reason for return. We will provide you with instructions on how to send your item back to us.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., you received a defective or incorrect item).
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within 7-10 business days.
Contact Us
If you have any questions about our return and refund policy, please contact us at thestressedmess3@gmail.com